Privacy
Cookies and Privacy Policy
This website (the “Site”) is provided by 2H Offshore, a company registered in England as 2H Offshore Engineering Ltd, Ferryside, Ferry Road, Norwich, NR1 1SW, UK, with company number 2790139 (“we” or “us”). We are committed to preserving your privacy. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By using this Site you consent to the collection, storage, use and transfer of your information under the terms of this policy.
Information that we collect from you
We collect information about you:
if you register an account with us or otherwise provide us with your personal details (such as your name, contact details, e-mail address etc); and
from your usage of the Site and any other information you post on the Site, e-mail or otherwise send to us.
Use of your information
We use your information:
to enable us to supply you with the services and information which you have requested;
to analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer;
to contact you in order to send you details of our goods and services which may be of interest to you;
to provide you with access to certain parts of our Site;
for all other purposes consistent with the proper performance of our operations and business; and
to contact you for your views on our products and services.
We may contact you by post, telephone or fax, SMS, as well as by e-mail. If you change your mind about being contacted in the future by any of these means then please let us know.
Disclosure of your information
The information you provide to us will be treated as confidential. However, we may disclose your information to other third parties who act for us for the purposes set out in the policy or for purposes approved by you.
In addition, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies
A “cookie” is a small text file that attaches to the hard drive of your computer and remembers information about the configuration of your computer.
We use this information to track your movements through our Site, to find out how it is being used and to assess its usefulness. Personal information about you is not collected during the tracking process.
Some third-party services on our website may also set cookies if you specifically allow this.
Cookies collect anonymous information about how visitors use our site, which is then used to help improve the site. The information collected includes the number of site visitors, where visitors come to the site from and the pages they visited.
Managing cookies in your browser
You can disable the cookies that we attach if your browser supports this. For further information on how to do this, please refer to www.allaboutcookies.org. However, you should bear in mind that if you exercise this option, you may be unable to use some of our on-line services.
Each browser is different so, to change your cookie preference, please check the Help menu of your particular browser using the links below:
Google Analytics
Google Analytics is a reporting tool for websites which allows us to view anonymous information about how our website is used, and how visitors get to our website. Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics cookies do not collect personal data about our visitors. More technical information about Google Analytics cookie usage can be found on the cookie section of Google’s website, along with a copy of Google’s privacy policy.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Social Sharing
Our website allows you to share content via social networking sites. In order to allow functionality from social media networks such as Twitter and LinkedIn, third party cookies are used. We have no control over these cookies so it is advisable to visit the respective social media site and review their individual cookie policy.
Hubspot
Hubspot is a marketing tool which collects information about which pages you visit on the website. We use Hubspot to manage enquiries from our website. Your information is securely stored on our servers or the servers of relevant third party providers. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage including but not limited to:
HubSpot has a SOC 2 Type I report. Their SOC 2 report attests to the controls they have in place governing the availability, confidentiality, and security of customer data as they map to Trust Service Principles (TSPs) established by the American Institute of Certified Public Accountants (AICPA). In addition, Hubspot’s SOC 3 report attesting to HubSpot’s commitment to meeting the rigorous industry standards established by the TSPs is publicly available.
Sessions are protected with in-transit encryption using 2,048-bit or better keys and TLS 1.0 or above. Users with modern browsers will use TLS 1.2 or 1.3.
Personal information which is processed on the basis of your consent will be retained for as long as your consent remains active. Personal information which is processed on the basis of contractual obligation will be retained in line with the details set out in the relevant contract. We will then dispose of your information by following the GDPR-compliant deletion process within our CRM system, which deletes the contact’s personal information so no further contact can be made.
Third-party websites
Because we want your experience of our Site to be as informative and useful as possible, we may provide links to websites operated by third parties (“Third Party Websites”). Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of Third Party Websites that you are able to access through our Site, and we encourage you to review each Third Party Website’s privacy policy before disclosing any personally identifiable information.
Security
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.
Please help us keep our records updated by informing us of any changes to your e-mail address and other contact details.
Changes to our privacy policy
We may amend this policy from time to time. If we make any substantial changes we will notify you by posting a prominent notice on our Site.
Your rights
You have the following rights under data protection laws:
Access: you can ask us for copies of your personal information;
Rectification: you can ask us to rectify personal information you think is inaccurate or to complete information you think is incomplete;
Erasure/be forgotten: you have the right to ask us to erase your personal information in certain circumstances;
Restriction of processing: you have the right to ask us to restrict the processing of your personal information in certain circumstances;
Object to processing: you have the right to object to the processing of your personal information in certain circumstances;
Data portability: you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances;
Withdraw consent: where your personal information is processed based on your consent, you have the right to withdraw your consent.
You are not required to pay any charge for exercising your rights. However, certain requests may attract a reasonable fee for the administrative costs of complying with the request if it is manifestly unfounded or excessive; or if you required further copies of the information following a request. If you make a request, we have one month to respond to you.
Please contact us using the details below if you wish to make a request to exercise one or more of your rights.
Email: info@2hoffshore.com
Phone: +44 1483 774900
Mail: 2H Offshore Engineering Ltd, Hollywood House, Church Street East, Woking, Surrey, GU21 6HJ, UK
Cookies & Privacy Policy | 2H Offshore